Privacybeleid

OUR PERSONAL INFORMATION AND HOW WE USE IT

We collect, use, and store your personal information to ensure we can offer you a variety of services and provide a personalized experience on our website and in our stores. This can be done on our website or through other means. We will treat your personal information with the utmost confidentiality and will only collect, use, and store it in accordance with this Privacy Policy.

COLLECTION OF YOUR PERSONAL DATA

We collect different levels of your personal data both on our website and in our physical stores:

You will browse our website as a guest if you are not a registered user. We will not collect or use any personal data from you, but you may not be able to access all services and features available to registered users. You will need to provide certain personal information when registering on our website (such as your name and contact details) in order to access various features and services we offer to registered users, such as email updates, responses to your inquiries, and priority for our limited edition products. You can only place an order with us as a registered user on our website. In both cases, we will only collect the data necessary to fulfill the respective order (such as your name, contact details, and payment/credit card information). You can view or update the personal information we hold about you by contacting our customer service or by adjusting your customer profile in your registered account.

USE OF YOUR PERSONAL DATA

We use the personal information you provide for the following purposes:

To deliver our services to you. This includes answering any questions you have, providing product recommendations on our website, tracking your shopping cart on our website, evaluating your requests for our services, and processing any orders you place with us (including security checks on your payments and verification). We will send you special offers and promotions by post, email, SMS, and RCS when you are an existing customer or when (in the case of a new customer) you have consented to receive such promotions or have not unsubscribed otherwise. If you do not wish to receive offers and promotions via email, you can unsubscribe through the link provided in all marketing communications. We will do our best to remove you as quickly as possible, but it may take some time for your email address to be fully removed from our list, so you may still receive one or two emails. If you do not wish to receive offers and promotions by post, SMS, or RCS, please let us know at info@alignorahealth.com Our mail marketing materials are pre-printed, so it may take some time for this process to be completed, meaning you may still receive one communication by mail in such cases.